Need help using the platform?
Visit the English User Manual for a guided overview of the platform structure, public access, subscriptions, favorites, resume memory, on-call modules, and study workflow.
🧩 Professional Support Hub
Choose the support path that best fits your request so it reaches the right team.
Technical Support
Help with sign-in issues, broken pages, performance concerns, or interface feedback.
Subscriptions
Questions about plans, activation, payment flow, or institutional access verification.
Academic Content
Scientific corrections, editorial feedback, or suggestions for additional clinical content.
❓ Frequently Asked Questions
What is available publicly versus through member access?
Public access: selected random MCQ access, open tools depending on the active release, and core medical calculators available to both visitors and members.
Member access: extended ENT question-bank access, structured on-call modules, section-based review tools, favorites, resume memory, and broader locked educational content.
Is the English site fully separate from the Arabic hybrid version?
The English-facing site is designed for English-first use. The Arabic platform follows a hybrid medical-language model, where Arabic clinical text is supported by recurring English and Latin terminology for stronger cross-language medical recall.
How do I report a scientific or clinical inconsistency?
Please contact us through the academic route and include the relevant question ID, section name, and your supporting reference if available. The content will then be reviewed within the editorial workflow of the platform.
📩 Direct Inquiry Channel
Please use the form below for structured inquiries. Clear categorization helps us route your message more efficiently.
WhatsApp Support
Fast help for activation issues, account-access questions, and general platform communication.